Pest Control Software for Office Application - About PestPac

PestPac was developed on a simple principle, that pest control professionals needed a powerful back office software application backed by a great customer service organization. We’ve delivered on that vision, transitioning from a client server application to the industry's first web-based Software as a Service Application, PestPac Online Enterprise.

In The Cloud Before the Cloud Was Cool

Today, thanks to multi-million dollar marketing messages by the leading technology companies, most companies can’t imagine what it was like before the cloud or why anyone would want to have their office application software anywhere else. When we first developed our web-based pest control software in 2001 and put in in the cloud, we were ahead of our time. For a small monthly fee, PestPac customers now would have access to the most powerful program. No need for complicated servers, IT consultants, or expensive software upgrades. On top of that, because our cloud has our disaster recovery service built in, their data was now more secure and better protected from disasters, big and small.

Evolving Vision

Our management team has a unique perspective on the field service industry, bringing with them experience in field service, online marketing and software and technology industries. We’ve used this unique perspective to transform PestPac software from its roots as a powerful accounting, customer relationship management, routing and scheduling software to a full suite of mobile and desktop applications designed to make our customers more successful in the marketplace. One of the key additions is our industry leading mobile applications for service technicians.  Our PestPac Mobile service application for Windows Mobile phones is used mainly by sales people and managers, through our new iLead application for iPhone or iPad.

Over the past three years, our vision, our company and our products and services have shifted to meet the needs of a growing and increasingly sophisticated customer base. Through our products, services and strategic partnerships, we now provide just about everything a pest control professional needs to grow revenue and improve profitability with our pest control software. A powerful commercial customer portal, inventory application and proprietary executive dashboard business intelligence application are now part of our suite of business applications.

On the sales and marketing front, we’ve made significant investments to roll out new applications and new services for our customers. Our proprietary Sales Assistant module allows our customers to simplify the service recommendation, service setup, service scheduling and credit card collection process, whether by associates in the call center, sales people in the field or via a self service application on their website. Our new CRM module allows PestPac customers to quickly and simply the lead conversion process, allowing users to manage sales cycles, automate sales follow up, manage complex contract and proposal processes and report on performance, all fully integrated with the core PestPac application.

While our competitors have spent their time and effort building “one size fits all” applications that deliver good general functionality, we have spent the past 10 years tailoring our application based on customer feedback and input to the needs of the residential pest control, commercial pest control, lawn care software and landscaping software service markets. We have also integrated all of our applications, eliminating the need to learn new user interfaces, pay steep product integration fees or have staff spend multiple hours double-entering data in disparate systems.

Marketing Services

Finally, we’ve added a suite of integrated services including search engine optimization, online lead generation, and custom website designs to allow our customers to grow their lead volume, track their marketing performance and close more sales. We’ve added targeted data lists to supplement direct mail and neighborhood marketing efforts and offer turnkey, full service print marketing solutions as well. Our services are designed to provide our customer’s marketing campaigns with unprecedented convenience, performance and visibility, allowing them to focus on the critical area of providing service and support to their customers!

If you provide recurring service to residential or commercial service customers, our software was made for you. The result of this relentless focus is a set of products and services that meet the needs of the $100 million+ pest management enterprise as well as the single, local pest control or lawn care professional. Join our thousands of satisfied customers and tens of thousands of active users to find out why PestPac is the leading pest control software product in the market!

You can read more information about the marketing solutions that we provide and information about us.  Review the pages about our management team and partners to learn more about Marathon.  Take a look at recent news and events and read about ServiceCEO and QXpress software.  

If your business is in the service industry and needs help with office management solutions or field-force automation contact Marathon Data Systems at 866-413-3498 or use our email form and contact us today.