Field Force Automation Solutions for the Field Service Industry
We offer a full range of field force automation solutions designed for field service companies in the pest control, lawn service, heating, air conditioning and plumbing and maid and cleaning industries. Our field force automation solutions are fully integrated with our office software and allow field service companies to become more efficient in the areas of estimating services and managing sales leads, scheduling and routing, and back-office management without the need to use multiple systems.
Our mobile applications allow companies to enable their technicians and salespeople with the latest technology and features so they can access critical customer and service information while out in the field. Our mobile applications are designed to reduce unproductive time and increase efficiency and are available for a number of devices, including Windows Mobile, iPhone, iPad and Android devices.
GPS Vehicle Tracking
We also offer a GPS Vehicle Tracking solution that is integrated with our office management software. By using an integrated GPS solution, customers are able to streamline operations by accessing one system to schedule services, track vehicles, monitor truck usage, and deliver service information to technicians through an integration with Garmin devices.
Marathon Data Systems offers sophisticated route optimization software to help field service companies save money by optimizing service routes and reducing drive time. Our route optimization solution features a Best Fit scheduler which allows dispatchers or CSRs to find the best time slot for a new or rescheduled appointment quickly with a customer on the phone. There are also options for resequencing a day's worth of appointments or optimizing a month's worth of jobs over multiple days and technicians.